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I need a Repeat Prescription...

Repeat prescriptions will be issued at the doctors’ discretion and are normally for patients on long term treatment. Prescription requests can be made as follows:

  • Online via the NHS app or Systmonline (ask at reception for details). If you are already registered for online access please use the following link to take you to the online access login page.
  • Post the request through one of our three letter boxes.

We are unable to take orders or issue prescriptions at weekends, public holidays or out of normal surgery hours.

We do not take prescription requests over the telephone.

In most cases the length of time from requesting a prescription at the surgery to availability for collection from the surgery is 48 hours (excluding weekends and bank holidays). Please allow extra time if collecting from a pharmacy(please ask at your pharmacy for further details).

Where possible please give exact drug names when ordering.

Please be aware we are unable to take prescription requests over the telephone.

Forest House Surgery NHS Prescription Charges

Will increase on 1 April 2021

The following increased charges now apply:

Prescription charge (per item): £9.35


3-month Prescription Prepayment Certificate: £30.25

This saves money for anyone who has to pay for prescriptions and who requires 4 or more items in 3 months.


12-month Prescription Prepayment Certificate has to £108.10

This saves money for anyone who has to pay for prescriptions and who require 14 or more items in 12 months.


Apply for certificates online at

Or call 0300 330 1341 or complete an FP95 form

Changes to Paracetamol Prescribing

In 2015/16 West Leicestershire Clinical Commissioning Group spent almost £500,000 on prescribed paracetamol, however paracetamol is readily available to buy at pharmacies and other retailers at a very low cost.

When should I use a pharmacy or other retailers for paracetamol?

You should think about going to a pharmacy or other retailers for paracetamol instead of your GP for minor ailments such as:

  • Headaches/migraines
  • Earache
  • Colds
  • Fever
  • Toothache
  • Cuts
  • Teething
  • Sinus pain congestion
  • Aches and pains
  • Sprains and strains
  • Sore throat
  • Period pain
  • Bruising

Who will be able to advise me on minor ailments?

Community pharmacists are best placed to help and advise you regarding suitable treatments for minor ailments. Using your community pharmacist will save on GP appointment time and allow them to deal with more urgent problems. However if you are worried you can still make an appointment to see your GP.

For more information on taking paracetamol, please visit the NHS UK website at

Be prepared, keep paracetamol in your medicine cabinet at home.

What if I need paracetamol for Chronic Pain Management?

If you are taking paracetamol regularly as part of a chronic pain management plan then your GP will continue to prescribe these in the quantities appropriate for you.

To find out more about pharmacy opening times visit:

85% say ordering prescriptions online is straightforward Ordering repeat prescriptions is the most actively used online service within all age groups. 60% of all people report using this service. 90% or people with long-term conditions believe that ordering repeat prescriptions online is easy


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