A PPG is a group of patients joining together in a voluntary capacity to enhance the Practice by working alongside the doctors and nurses on behalf of, and representing the patients. The PPG is not a vehicle for clinical complaints but it aims to establish a two-way communication between the Partners, staff and patients.
The Forest House Surgery PPG was set up in February 2011 and currently consists of 9 practice patients. At present they meet monthly at the surgery where they discuss any issues affecting the practice and help the surgery to deliver the best service it can.
The PPG have a notice board in the surgery reception which gives details of current activities, PPG contact details and contact information for different support groups. They also produce a patient newsletter which keeps patients up to date on any surgery news and services that are available.