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Forest House Surgery Providing NHS services
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Home > Accessibility and Communication

Accessibility and Communication

How do you communicate?

Do you need information in a different way?

Do you need support?

  • Easy read
  • Large Print
  • BSL
  • Braille
  • Email or SMS Text
  • Other Communication Support
  • If you need a copy of our practice booklet in large print please ask at reception.

Assistance Dogs

Assistance Dogs are permitted in all areas of this building

Disabled Access

We offer reserved car parking spaces for the disabled and wheelchair access to our building. A disabled patients' WC is provided and there is a door chime at the front entrance to alert staff to patients requiring help with entering the building. We also have available wheelchairs to transfer patients from the car park in to the surgery, please ask at reception if you require this service. There is also a hearing loop on our reception for the hard of hearing. We now offer parking facilities for mobility scooters.

British Sign Language Service

If you will require a British sign language interpreter at your appointment please contact the surgery to arrange as we will need advance notice.

Translation Service

We can offer translation facilities for Patients who need this service.

Hearing Loop

hearing loop sticker on surgery door

Mobility Scooter Parking

plaque for parking for mobility scooters on surgery exterior wall

Accessible Toilet and Baby Changing Facilities

The toilet and baby changing area

Free NHS Wi-Fi

Free NHS Wi-Fi now available!

Look up health information, download health apps and browse the internet!

Select ‘NHS WiFI’ in your Wi-Fi settings and register a guest account to gain access.

Problems connecting?

Pick up a step by step guide and FAQs leaflet from your GP Practice reception.

Our practice offers the following facilities:

  • Wheelchair accessAvailable.
  • Disabled parkingAvailable.
  • Induction loopAvailable.
  • Disabled WCAvailable.
  • Step free accessAvailable.
  • Translation serviceAvailable.
  • Car ParkingAvailable.
  • Public transportThere are two bus stops within easy walking distance.
  • Cycle parkingThere are free-standing bicycle stands (please bring your own lock)

To learn more, please ring our reception on 01509 508412.

Last Updated 18 Oct 2024

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Forest House Surgery

25 Leicester Road, Shepshed, Leicestershire, LE12 9DF

  • 01509 508412
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Attendance
Allowance -
info here
Advertise Your
Business Here
Local Services
Award-winning
visiting or
live-in care
£5K every year in benefit if 66yrs+ and have medical condition
Why wait?
Book a private
MRI scan
Residential/
Nursing Care Jobs
Residential/
Nursing Care
Attendance
Allowance -
info here
Advertise Your
Business Here
Local Services
Award-winning
visiting or
live-in care
£5K every year in benefit if 66yrs+ and have medical condition
Why wait?
Book a private
MRI scan
Residential/
Nursing Care Jobs
Residential/
Nursing Care
Attendance
Allowance -
info here
Advertise Your
Business Here