Contact Us Online for admin and non-urgent medical requests
You can now contact the surgery online to tell us about your non urgent medical problem or ask an admin question by following this link:
Click here to contact us online
Using Online Consultations allows us to quickly and safely decide on the best way to help you, your child, or an adult in your care. We will aim to respond to your query within 72 hours during our opening hours
Please NOT DO submit medical requests as an Admin Request. They will not be dealt with and will be returned to you to resubmit as a medical request. This could result in delays in medical care. If advised to call the surgery or attend A&E or call 999/111 whilst completing the questionnaire please DO NOT ignore this advice. This online facility is NOT an emergency/urgent service.
If this service is ABUSED again we will have to switch it off again PERMANENTLY.
Patient safety is paramount.
It would be a shame to lose this service which improves patient convenience for more routine medical problems, because of a few people misusing it.
The number of medical requests is currently capped to maintain patient safety. We aim to increase the number of requests available each day over time in a controlled way to ensure this service remains safe to use. The "opening hours" of this service should also hopefully be extended as long as this remains safe.
SystemOnline and NHS App
Our patients can now use the internet to:
- Book and cancel appointments with a GP
- Request repeat prescriptions for any medication they are taking regularly
- Look at their coded medical record
To access your record through an approved app, download the Airmid uk or the NHS APP
To access your medical record through a web browser go to
https://systmonline.tpp-uk.com/2/Login
For access to these facilities please ask at reception for a username and password, Please be aware there is a form to fill in and we will need identification to register you, for example- Passport, Picture Driving Licence, Utility Bill/Bank Statement dated within 3 months (not mobile phone).