We are committed to the safety of our Patients, Doctors and Staff
To make an appointment or an enquiry about a booked appointment, please contact the Surgery on 01509 508412
Please note that in the first instance, all appointments with our Doctors are now carried out via a telephone call. Patients should only attend the Surgery if a Doctor or Nurse instructs them to do so.
If you are given an appointment to see a Doctor, Nurse, Health Care Assistant or Health Care Professional face to face at the Surgery, you will not be allowed to enter the building until you have been asked COVID 19 screening questions.
Where possible, please attend the Surgery alone. This will reduce the number of people entering the building and will help us to maintain social distancing. If you do attend accompanied, we reserve the right to ask anyone attending with you to wait for you outside the building.
Please do not arrive for your appointment more than 10 minutes before your appointment time. If you arrive too early, you may be asked to wait outside. Again this is to help us to maintain social distancing.
When you are in the Surgery building, please try to maintain social distancing at all time. This means that you should give way in corridors and you may not be able to choose which waiting area you sit in. Please be assured that your name will appear on the “call in“ screens in both waiting areas when the Clinician is ready to see you.
Wearing a Face Covering
In line with government guidelines, we are now asking all of our patients to wear a face covering when they are inside the Surgery. This does not have to be a face mask. Patients can wear something such as a scarf or bandana. The key thing is that it must cover the mouth and nose. Please follow the links below to the latest government advice. We do of course understand that some patients may be unable to wear a face covering, for example, children under 3 years old.
Please note that we are unable to offer Patients a facemask if they attend without one. Any masks that we have must be kept for use by our Doctors and Staff.
Thank you for your cooperation at this difficult time.
Please follow the link below to take you to an article on how to access help and selfcare tips during Covid-19
Looking After Your Mental Health
If you require dental advise please see the poster below :
How to Obtain Urgent Dental Care during the Coronavirus Pandemic
This is a series of regular bulletins for key stakeholders. It sets out the latest local position in relation to Coronavirus (COVID-19) and the response of NHS partners in Leicester, Leicestershire and Rutland.
It brings together key information to help you and update you on local services. It also sets out how you can help us to help you. Our aim is that these will be issued twice weekly following meetings of the Health Economy Strategic Control Group, which is overseeing the local NHS response to coronavirus.
Please see the links below for the latest updates:
Bulletin 17th July
Bulletin 12th June
Bulletin 03rd June
Bulletin 13th May
Bulletin 07th May
Bulletin 16th April
Bulletin 08th April
Bulletin 03rd April
Bulletin 31st March
Bulletin 25th March
Latest Shielding Advice 22/06/2020
The advice for clinically extremely vulnerable people shielding from COVID-19 is changing.
More info ⬇️
From 6th July, those shielding will be able to:
➡️ meet outdoors in groups of up to six people they do not live with
➡️ create a ‘support bubble’ with one other household